Digital Inclusion Project: Human Factor
9:00-17:00 Monday - Friday
Free
This project helps excluded communities to access digital health services and learn how to use them. The support is for everyone, with focus on people who speak English as a second language. We are based in Sunderland but open to anyone across the North East.
We can help with:
-Using the NHS app
-Accessing your healthcare records
-Applying for prescriptions, or prescription certificates
-Fixing NHS account or record issues
-Support you with managing your health appointments through the app or online services
-Creating immigration share codes
- Internet access
This service is provided by

International Community Organisation of Sunderland (ICOS)
International Community Organisation of Sunderland (ICOS) exists to improve the quality of life of BME (Black and Minority Ethnic) people more...
07596538482
ICOS, 14 Foyle Street, Sunderland, SR1 1LE