Specialist Welfare Rights support – Citywide

The Welfare Rights Service challenge and represent decisions made by DWP and employers up to tribunal level.

Caseworkers are placed in Family & Mental Health Hubs, and other accessible venues across the city, including at the hospital where advisers support residents and their families affected by cancer.

The Welfare Rights Service can be contacted via the Customer Enabling Service on 0191 520 5555 or via email at welfare.rights@sunderland.gov.uk.